Website Terms & Conditions

Last updated: June 2026

1. Introduction & Acceptance of Terms

Welcome to graveldirectltd.co.uk (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of our Website and the services provided through it.

By accessing and using this Website, you agree to be bound by these Terms. If you do not agree to comply with these Terms, you must immediately stop using this Website.

These Terms apply to:

• Browsing our website and viewing content
• Using interactive features (search, contact forms, product filters)
• Creating and managing an account (if applicable)
• Any other interaction with the Website

Note: Separate terms apply to the purchase of products and services. Please see our Delivery & Returns page for purchase-related terms.

2. Definitions

• “Company,” “we,” “us,” “our”: Gravel Direct Ltd
• “Website”: graveldirectltd.co.uk and all related pages and content
• “User,” “you,” “your”: Any individual or entity accessing the Website
• “Content”: All information, text, images, videos, product descriptions, and other materials on the Website
• “Intellectual Property”: Copyrights, trademarks, patents, and other proprietary rights

3. Use License

3.1 Grant of License

We grant you a non-exclusive, non-transferable, revocable license to access and use this Website solely for lawful personal purposes. This license does not include the right to:

• Modify or copy content
• Use content for commercial purposes
• Attempt to reverse-engineer or bypass security features
• Remove or alter copyright, trademark, or proprietary notices
• Reproduce, distribute, transmit, or display content publicly

3.2 Restrictions on Use

You agree not to:

• Automated Access: Use bots, crawlers, scrapers, or automated tools to access the Website (except search engine indexing)
• Harm the Site: Introduce viruses, malware, or any code that damages or disrupts the Website
• Unauthorized Access: Attempt to gain unauthorized access to secure areas or user accounts
• Spam or Harassment: Use the site to send spam, harass, threaten, or abuse others
• Illegal Activity: Use the Website for any illegal or unlawful purpose
• Intellectual Property Violation: Violate anyone’s intellectual property rights
• Impersonation: Impersonate any person or entity
• Data Mining: Collect or extract data without permission

4. User Conduct & Account Responsibilities

4.1 Your Responsibilities

If you create an account on our Website, you agree to:

• Accurate Information: Provide truthful, accurate, and complete information
• Account Security: Maintain the confidentiality of your username and password
• Activity Responsibility: You are responsible for all activity on your account
• Illegal Use: Notify us immediately of any unauthorized access

4.2 Account Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or malicious activity
• Use the Website to harm others
• Repeatedly breach our policies

4.3 User-Generated Content

If you submit content to our Website (reviews, comments, messages):

• You grant us a perpetual, non-exclusive license to use, display, and modify that content
• You warrant that you own or have the right to submit the content
• You agree we may remove content that violates these Terms
• You agree not to submit content that is defamatory, obscene, or infringes rights

5. Intellectual Property Rights

5.1 Company Ownership

All content on this Website, including text, images, logos, product descriptions, designs, and graphics, is the exclusive property of Gravel Direct Ltd or our content suppliers. This content is protected by UK and international copyright, trademark, and other intellectual property laws.

5.2 Limited Use Rights

You may:

• View and read content for personal, non-commercial use
• Print pages for personal reference (must retain copyright notices)
• Share links to pages (but not reproduce the content itself)

5.3 Prohibited Uses

You may not:

• Reproduce, republish, or transmit content without permission
• Use content for commercial purposes
• Modify, adapt, or create derivative works
• Remove or alter copyright or trademark notices
• Use content in a manner that suggests endorsement

5.4 Trademarks

The Gravel Direct Ltd name, logo, and all related trademarks are registered trademarks of Gravel Direct Ltd. You may not use our trademarks without written permission.

6. Content Accuracy & Disclaimer

6.1 “As-Is” Basis

This Website and all content are provided on an “as-is” and “as-available” basis. We make no warranties or representations regarding:

• Accuracy, completeness, or reliability of content
• Fitness for a particular purpose
• Uninterrupted or error-free service

6.2 Product Information

While we strive to provide accurate product information, descriptions, prices, and availability, we do not guarantee that all details are error-free. Product specifications, images, and pricing may change without notice. For the most current information, please contact us directly.

6.3 No Professional Advice

Content on this Website is for informational purposes only. It should not be construed as professional advice (legal, financial, engineering, etc.). Always consult with a qualified professional for advice specific to your situation.

7. Limitation of Liability

7.1 Exclusion of Damages

To the fullest extent permitted by law, Gravel Direct Ltd shall not be liable for any:

• Direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or opportunity costs
• Even if we have been advised of the possibility of such damages

7.2 Cap on Liability

Our total liability to you shall not exceed the greater of: (a) £50, or (b) any amount you paid us in the last 12 months. This limitation applies even if we are negligent or breach these Terms.

7.3 Site Availability

We do not guarantee uninterrupted access to the Website. We may suspend or discontinue the site at any time without notice for maintenance, updates, or other reasons.

7.4 Third-Party Links

We are not responsible for the content, accuracy, or practices of external websites linked from our site. Access to third-party sites is at your own risk.

8. Indemnification

You agree to indemnify and hold harmless Gravel Direct Ltd, its officers, employees, and agents from any claims, damages, costs, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your misuse of the Website
• Your infringement of any intellectual property rights
• Your breach of any law or third-party rights
• Content you submit or upload

9. Third-Party Links & Content

9.1 External Links

Our Website may contain links to third-party websites. We do not endorse or take responsibility for:

• Content, accuracy, or practices of third-party sites
• Privacy policies of external websites
• Product quality or services from linked providers

9.2 Your Access

Your access to third-party sites is governed by their terms and conditions, not ours. We recommend reviewing their privacy policies and terms before providing personal information.

10. Modifications to Terms & Website

10.1 Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitute your acceptance of the modified Terms.

10.2 Changes to Website

We reserve the right to:

• Modify, update, or discontinue any feature
• Add or remove pages and content
• Change the functionality of the Website
• Without notice or liability to you

11. Governing Law & Jurisdiction

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

11.2 Jurisdiction

You agree that any legal action or dispute arising under or relating to these Terms shall be exclusively subject to the jurisdiction of the courts of England and Wales.

11.3 Arbitration

If a dispute arises, we encourage you to first contact us to attempt resolution. If the dispute cannot be resolved informally, it shall be governed by English law and the exclusive jurisdiction of English courts.

12. Contact Information

If you have questions about these Terms or our Website practices, please contact us:

• Email: info@graveldirectltd.co.uk
• Phone: 01977 552440
• Mailing Address: Middle Oxford St, Castleford WF10 5DF

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, along with our Privacy & Cookie Policy and any other policies posted on the Website, constitute the entire agreement between you and Gravel Direct Ltd regarding your use of the Website and supersede all prior agreements and understandings.